Privacy Policy — Bankrate Lending
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Privacy Policy

This policy explains what information we collect, how we use it, and — most importantly — who we share it with when you submit a personal loan request. Please read it before submitting any information.

Last updated: August 22, 2026
Austin, TX 78701
00
Overview

This Privacy Policy describes how Bankrate Lending collects, uses, and shares information when you visit this website or submit a personal loan request through our platform. By using this site, you agree to the practices described here.

Important: Because we operate as a lead generator, submitting a request means your information will be shared with one or more participating lenders. Please read Section 03 carefully before submitting anything.

01
Information We Collect

We collect information in a few different ways:

  • Information you give us directly — name, contact details, income, employment, and other details you enter into our request form
  • Information collected automatically — IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies
  • Information from third parties — verification or credit-related data that participating lenders or service providers may share back with us as part of the request process

We only ask for what's needed to route your request to lenders who may be able to help.

02
How We Use Your Information

We use the information we collect to:

  • Match your request with lenders in our network who may be able to help
  • Operate, maintain, and improve this website
  • Communicate with you about your request, by phone, text, or email
  • Detect and prevent fraud or misuse of this site
  • Meet legal and regulatory obligations

We do not use your information to make lending decisions — that's never something we do.

03
How We Share Your Information

This is the most important part of this policy to understand before submitting a request. When you submit a request through this site, we share the information you provide with one or more participating lenders and service providers in our network, so they can evaluate whether they're able to make you an offer. We may receive compensation from those lenders for the referral.

  • Participating lenders and lending partners, to evaluate and respond to your request
  • Service providers who help us operate this website (hosting, analytics, communications)
  • Legal or regulatory authorities, where required by law
  • A successor entity, in the event of a merger, acquisition, or sale of assets

We do not control what participating lenders do with your information once they receive it. Please review each lender's own privacy policy before accepting any offer.

04
Cookies & Tracking Technologies

We use cookies and similar technologies to keep this site working properly, understand how it's used, and measure the performance of our marketing. This includes:

  • Essential cookies, needed for the site's core functionality
  • Analytics cookies, which help us understand how visitors use this site
  • Marketing cookies, used to measure and improve our advertising

You can control cookies through your browser settings. Turning them off may affect how parts of this site work.

05
Your Privacy Choices & Rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain sharing. To exercise any of these rights, contact us using the details in Section 09.

  • Request a copy of the information we have about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, subject to legal retention requirements
  • Opt out of marketing communications at any time, using the unsubscribe link or by contacting us directly

Residents of California and other states with privacy laws may have additional rights under applicable state law.

06
Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encrypted transmission of data submitted through this site. No method of transmission or storage is completely secure, and we can't guarantee absolute security.

07
Children's Privacy

This website is not directed at children, and we do not knowingly collect information from anyone under the age of 18. If we learn that we've collected information from a minor, we'll take steps to delete it.

08
Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect as soon as they're posted on this page. Continuing to use this website after a change means you accept the update. The most current version will always be available here.

09
Contact & Questions

If you have questions about this Privacy Policy or want to exercise any of your privacy rights, reach our team through any of the following:

Phone
(844) 899-8514
Address
800 Skyline Terrace, Suite 140, Austin, TX 78701
Hours
Mon – Fri, 8:00am – 6:00pm CST
Bankrate Lending
Clarity Before Commitment
(844) 899-8514
Mon – Fri
8:00am – 6:00pm CST
800 Skyline Terrace, Suite 140
Austin, TX 78701